K1GIFTS.COM will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.
We reserve the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to this Site.
Our Focus is to provide a online gifts store for valuable person. K1gifts.com is designed to fulfill requirement of every general customer for their daily and special needs of GIFT products.
Now a days, the GIFTS space in India has been growing significantly. However, it is served mainly by local vendors. K1GIFTS.COM is a combination of world products.
Returns and Refund Policy
You can write to us at support@K1gifts555@gmail.com To know more about return addresses, contact our customer care at +91-9887873555 during Monday to Sunday between 9 am to 9 pm.
1.For broken, damaged or wrong products, you can ask for a replacement, which will take 3 – 5 days to be re-delivered at the recipient’s address.*
2. Flowers, plants, fruits, sweets, gift products and preserved items are delivered to incorrect address provided by the sender. Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery. Product quality problems caused by improper handling of the product. There are no returns allowed as the products are perishable.
3.If you don’t like the product, you can notify us within 10 days from the date the order is delivered.
Order Cancellation Policy
Same day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on +91 9887873555 during Monday to Sunday between 9 am to 9 pm
If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order .It takes up to 24 hours? time to process a cancellation request.
Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by us, refund takes 5-7 business days to reflect in your account. Offline refund is credited once the customer shares the bank details post which it takes 5-7 working days.